TERMS AND CONDITIONS

By purchasing or using a Worcester Red Sox Gift Card (“Gift Card”), the purchaser and/or user accepts and agrees to be legally bound by the following terms and conditions contained in these Worcester Red Sox Gift Card Terms and Conditions (“Terms and Conditions”).

1. PURCHASE. Gift Cards may be purchased online at www.woosox.com/GiftCard or in person at the Team Store and the Ticket Office at Polar Park in Worcester, Massachusetts (“Polar Park”).

A. Online. A maximum of ten (10) Gift Cards may be purchased in a single online transaction in any of the following amounts: $10, $15, $25, $50, $75, $100, $125, $150, $200, or $250. Gift Cards purchased online may be mailed or picked up in person at the Ticket Office at Polar Park.

B. In Person. Gift Cards purchased in person at the Ticket Office or Team Store at Polar Park may be in any dollar amount or quantity.

2. REDEMPTION.

A. Uses and Locations. Gift Cards can be redeemed for:

i. Tickets at woosox.com or at the Ticket Office at Polar Park;

ii. Merchandise at the Team Store at Polar Park; and

iii. Food and beverage at Polar Park.*

Certain exclusions may apply depending on availability and third-party restrictions. Redemption locations may change without notice.

* Gift Cards may be redeemed for food and beverage at any location within Polar Park that is operated by the Worcester Red Sox concessionaire. Unfortunately, at this time, Gift Cards may not be redeemed at specialty stands at Polar Park (e.g., George’s Coney Island, B.T.’s Smokehouse, Wonder Bar Pizza, etc.)

B. Excess or Insufficient Funds. If the balance remaining on a Gift Card is greater than the total amount of a purchase made with the Gift Card, the balance will be stored on the Gift Card for future use. If the balance remaining on a Gift Card does not cover the total amount of a purchase made with the Gift Card, the purchaser will need to pay for the remainder of the purchase with a valid form of payment.

C. Combined Use. Up to five (5) Gift Cards may be combined as payment for a single purchase when the purchase is made in person at Polar Park.

3. TRANSFER OF OWNERSHIP.

A. NO TRANSFER. Gift Cards may not be resold or otherwise transferred for value to any person or entity without the prior written consent of the Worcester Red Sox.

B. GIFT CARD OWNERSHIP. Questions as to the ownership of a Gift Card shall be resolved in the sole discretion of the Worcester Red Sox. In the absence of conclusive evidence to the contrary, the Worcester Red Sox will presume that ownership of a Gift Card remains with the original purchaser, to the extent that such person can be identified.

4. LOST OR STOLEN GIFT CARD. Gift Cards will not be replaced if lost, stolen, or damaged unless (i) required by law, or (ii) the Gift Card owner visits Polar Park in person for replacement at the Team Store or Ticket Office and provides satisfactory proof of purchase, (e.g., a receipt) and valid photo identification. The fee to replace a Gift Card is $5.00. Eligibility for a replacement Gift Card shall be determined in the sole discretion of the Worcester Red Sox.

5. EXPIRATION. Gift Card funds do not expire. After seven (7) years, please contact us for a replacement card.

6. BALANCE. The balance available on a Gift Card can be checked at any time at www.woosox.com/GiftCard.

7. FEES. There are no fees associated with the use or inactivity of a Gift Card.

8. SALES TAX. Purchases made with a Gift Card will be subject to applicable sales tax.

9. CURRENCY. The face value of a Gift Card is in U.S. Dollars.

10. NO REFUND. Gift Cards are non-refundable.

11. EXCHANGE FOR CASH. Gift Cards are not redeemable for cash, except where the remaining value on a card is five dollars ($5.00) or less and the purchaser elects to receive the remaining balance in cash instead of continuing any use of the Gift Card.

12. NO WARRANTY. THE WORCESTER RED SOX AND THE OTHER MLB ENTITIES (AS DEFINED IN THE MINOR LEAGUE BASEBALL TERMS OF USE) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT THAT A GIFT CARD IS NONFUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD. UNDER NO CIRCUMSTANCES WILL ANY PARTY BE ENTITLED TO PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU AND YOU ALSO MAY HAVE ADDITIONAL RIGHTS.

13. VOID WHERE PROHIBITED. Gift Cards are void where prohibited.

14. GOVERNING LAW. These terms and conditions shall be governed by and interpreted in accordance with the laws of the Commonwealth of Massachusetts applicable to contracts entered into and performed exclusively in Massachusetts. Gift Card purchasers, holders, and users irrevocably and unconditionally submit to the exclusive jurisdiction of any state or federal court sitting in Massachusetts over any suit, action, or proceeding arising in connection with a Gift Card.

15. DISPUTE RESOLUTION. Any and all disputes, claims, or causes of action (each, a “Claim”) arising out of or relating to a Gift Card shall be: (i) resolved by final and binding arbitration in Worcester, Massachusetts, before a single arbitrator appointed by the American Arbitration Association in accordance with its then-governing Commercial Arbitration Rules and Procedures and judgment on the arbitration award may be entered in any court having jurisdiction thereof; and (ii) arbitrated on an individual basis only, and shall not be consolidated or joined with or in any arbitration or other proceeding involving a Claim of any other party.

16. SUBJECT TO CHANGE; SEVERABILITY. The Worcester Red Sox reserve the right to make changes to these Terms and Conditions, at any time without notice, from time to time at our sole discretion. All terms and conditions are applicable to the extent permitted by law. If any of these terms and conditions are deemed invalid, void, or for any reason unenforceable, that term and condition shall be deemed severable and will not affect the validity and enforceability of any remaining terms or conditions. The current Terms and Conditions in effect at any given time will be posted at www.woosox.com/GiftCard. In the event of any conflict, the terms and conditions set forth at www.woosox.com/GiftCard at the time of use will govern.

17. QUESTIONS AND SUPPORT. If you have any questions concerning these Terms and Conditions, please contact the Worcester Red Sox at (508)500-8888 or ticketoffice@woosox.com.