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The Official Site of the Albuquerque Isotopes Albuquerque Isotopes

Stadium A to Z

Use this page for information on all ballpark policies, procedures and information. Should you need additional information, please email the club or call the front office at (505) 924-2255.

A

3rd Floor Bridge Hospitality Area

The 3rd Floor Bridge Hospitality Area is an exclusive hospitality area located on the Club Level and accommodates groups of 20. For additional info or to book an event in this area, please contact the Group Sales Department at (505) 924-2255.

Accessible Seating

Accessible seating is reserved for guests with accessible requirements and their companions. Guests requiring accessible seating may purchase one (1) accessible seat and up to three (3) companion seats adjacent to the accessible seat. Depending upon availability, seats for additional guests will be located as close as possible to the accessible space.

Isotopes Park is committed to working with guests on a case-by-case basis to adequately accommodate individual needs. All ticket sales are based on availability.

Isotopes Park is fully accessible. Guests may enter Isotopes Park at any of the entry gates. Ramps are provided at all entries, and there are elevators that will take patrons to the Club Level if they choose those seats.

Alcohol Management

No alcoholic beverages may be brought into or removed from Isotopes Park. New Mexico State Law prohibits the sale of alcoholic beverages to persons under the age of 21.

Please note the following policies:

  • Patrons will be required to show proper proof of age when purchasing alcoholic beverages at Isotopes Park.
  • New Mexico Law prohibits patrons from purchasing and/or possessing more than two alcoholic beverages at a time.
  • Alcohol will not be served after the bottom of the 7th inning. This policy varies for 7-inning games or games with extended rain delays.
  • The Albuquerque Isotopes and Oak View Group (OVG) Hospitality reserve the right to deny the sale of alcoholic beverages to any guests.
  • Do not allow anyone to attempt to drive if intoxicated. Assist guests to the CNM Guest Services Booth to arrange a ride.

Autograph Requests

Guests may make autograph requests from the Isotopes and visiting teams up to 15 minutes prior to game time. The best access to the players would be along the retaining walls near the dugouts. Guests are asked not to climb or lean on top of the dugouts and will be asked to move 15 minutes prior to game time per Major League Baseball rules.

B

Baby Changing Tables

Baby changing tables are located in all restrooms at Isotopes Park. There are “Family Restrooms” located on the concourse (both 1st and 3rd base side), Club Level and Press Level.

Bags (Clear Bag Policy)

The Albuquerque Isotopes encourage fans to leave all bags at home to speed up the entry process into the stadium.

If a fan chooses to bring in a bag, the following rules apply:

  • All bags are subject to search
  • Each fan may carry one bag of any size that is clear plastic, vinyl, or PVC, or a clear plastic freezer bag (Ziploc bag or similar).
  • Palm-sized clutch purses or wallets do not need to abide by the Clear Bag Policy.
  • Bags within bags will not be permitted -- all items must be clearly visible within one acceptable/approved clear bag.
  • For guests with medical or childcare needs such as diapers, wipes, formula, bottles, breast pumps, insulin, or medications those items may be brought in a separate non-clear medical or diaper bag, and those bags are subject to search upon entry into the stadium. Only childcare or medical items may be carried inside of these bags; all other personal items must be carried in an approved clear bag.
  • Any bags not meeting these requirements will not be allowed inside the ballpark. If a bag is turned away at the gate due to not following the clear bag policy, it will need to be returned to the fan’s vehicle or placed in a rental locker. The Isotopes do not provide free storage for bags.
  • Blankets and jackets must be carried in separately and are subject to search.

Prohibited items will not be allowed inside the ballpark (see “prohibited items” for more information).

Banners and Signs

Beverages, Food & Containers

Birthday/Anniversary Announcements

See “Message Board."

Box Office

C

Cameras

Children Tickets

Children two years of age and older require a ticket to enter Isotopes Park. Children under the age of two years are not required to have a ticket unless they will occupy their own seat. Children ages two through 12 are eligible for a $2 discount (excluding May 3, July 19, August 22) in the Reserved Level only.

CNM Guest Services Booth

The CNM Guest Services Booth, located behind Section 102 on the concourse, will be open the same time as the gates and will stay open until approximately 30 minutes following the game to assist with lost items, lost guests, emergencies, accommodations or any other questions or concerns that may arise.

Comments/Suggestions

Concessions

D

Designated Driver Program

Donation Requests

To request a donation for a community event, please visit abqisotopes.com for additional information or contact the Community Relations Department at (505) 222-4004.

E

Elevators

The stadium’s two public elevators are located at the main entrance (McKernan Hall) and inside the gate near the 3rd base stairwell. The elevators provide access for Suite and Club seat holders, disabled guests, Isotopes front office staff and Press Box personnel. If assistance is needed, fans may also take the 3rd base elevator to access Sections 201, 203 and 205.

Exit Procedure

F

Fans Code of Conduct

The Albuquerque Isotopes are committed to creating a safe, comfortable and enjoyable experience for our guests at Isotopes Park.

Our staff will proactively intervene to support an environment where guests can enjoy the Isotopes Park experience free of unacceptable behavior, including the following:

  • Foul/abusive language or obscene gestures.
  • Intoxication or other signs of impairment related to alcohol consumption.
  • Displays of affection not appropriate in a public, family setting.
  • Obscene or indecent clothing.
  • Any disruption of the game or event, including throwing of objects or trespassing on the playing field or in restricted areas.
  • Sitting in a location other than the guest's ticketed seat.
  • Fighting, taunting or making threatening remarks or gestures.

Any guest not adhering to the above code or behaving in an unruly manner will be removed from the ballpark. The Albuquerque Isotopes and Isotopes Park management reserve the right to determine what unruly or unacceptable behavior is.

If anyone is interfering with your enjoyment of our facility, please contact the nearest Isotopes Park Employee for assistance.

Field Dimensions

LF – 340’
LF Power Alley – 371’
LCF Point – 428’
CF – 400’
RCF Point – 428’
RF Power Alley – 404’
RF – 340’

Field Surface

Our field consistently ranks as one of the top venues in all of professional baseball, selected by the SportsTurf Managers Association as the 2014 and 2016 PCL Field of the Year and the 2013 Professional Baseball Field of the Year. Our playing surface is a four variety Kentucky bluegrass blend, growing in a root zone mixture of 92% sand and 8% peat. The field was renovated prior to the 2023 season, resulting in removal of the iconic hill in center field due to Major League Baseball’s concerns about player safety.

Field Trespassing

Any guest attempting to enter the field of play before, during or after an event without authorization will be removed from the stadium and subject to criminal prosecution and/or fines.

First Aid Station

The First Aid Station is located on the concourse behind Section 102/104. If you need immediate assistance, please notify a staff member or visit the CNM Guest Services Booth.

First Game

Forms of Payment

Foul Balls and Home Runs

Fun Run

Kids 12 and under have the opportunity to run the bases after every Isotopes home game (they must be able to do so without a parent accompanying them), weather permitting. Listen to announcements for further details. Parents must remain in the seating area. Kids enter the field on the 1st base side (Section 118/120) and exit the field via the gate at Section 115. Parents are instructed to be at Section 115’s exit along the concourse to meet their child as they exit the field at the Kiddie Korral pickup area. After every Wednesday game, the Isotopes allow adults to run the bases as well. For the safety of the children, Albuquerque Police Officers are present on the field.

Fun Zone

The Isotopes Park Fun Zone is located above the berm in the right field area of the stadium. The area contains various attractions for kids, including a playground for small children, a carousel, multiple inflatable bounce houses and a gravity-drop ride called “Topes Tower.” Tickets for these attractions may be purchased at the Fun Zone Ticket Booth during games.

G

Gate Times

Gift Shop

See “Merchandise.”

Giveaways

Promotional items, or “giveaways,” are available on selected game dates to fans that possess a valid ticket on a first-come, first-served basis. One item per guest, age restrictions may apply. Guests must be in attendance at the game to receive a promotional item. In the event that a postponed or suspended game is played or resumed on the date of a scheduled giveaway promotion, thereby causing the gates to open earlier than originally scheduled, the promotional items will be given out at the new time that the gates open.

I

IBEW Local 611 Sky Bridge

L

Lost and Found

During games, guests may inquire about lost and found items at the CNM Guest Services Booth. To inquire about lost and found items after a game, guests may call the Albuquerque Isotopes Administrative Office at (505) 924-2255 during business hours from 10:00 am to 5:00 pm Monday through Friday. Items will be held for seven days before being discarded or donated.

Lost Children

M

Mascot

McKernan Hall

Merchandise

Message Board

N

National Anthem Performance

O

Orbit's O-Zone

P

Paging (In-Stadium)

Paging is available for emergency situations only (i.e., lost children, etc.). Guests can visit the CNM Guest Services Booth to request a PA announcement. The Isotopes reserve the right to deny any announcement request.

Parking

Pepsi Porch

The Pepsi Porch is an exclusive hospitality area located behind Section 123 designed for groups of 20-28. Those interested in booking an event in this area can contact the Isotopes Group Sales Department at (505) 924-2255.

Pets & Service Animals

Pets, other than service animals, are not permitted inside Isotopes Park. Service Animals, as defined by the Americans with Disabilities Act, are welcome at Isotopes Park, provided they are accompanied by the handler and leashed at all times.

Phone Number

Programs

Prohibited Items

Promotional Items

R

Radio Broadcasts

Radios

Rain Check Policy

Rain Check Policy FAQs

Re-entry

Resale & Distribution of Tickets

S

Safety

Fans’ safety is our utmost concern. We take pride in Isotopes Park being a safe environment for everyone and we ask all of our guests to abide by the Fans Code of Conduct (see above). For fans’ own well-being, please be aware that bats and balls leaving the field of play can be dangerous and we ask you to stay alert at all times. For the safety of everyone in the facility, we ask that if you see something suspicious or if you observe violations of the Fans Code of Conduct, report the situation to a member of the Isotopes staff or directly to Albuquerque Police Officers who are patrolling the park.

Schedules

Pocket schedules are available throughout the Albuquerque community, as well as at the Isotopes Park Box Office, Pro Shop and CNM Guest Services Booth. The schedule is also available online at abqisotopes.com.

Seating Policy

Smith's Picnic Pavilion

Smoking Policy

Special Events

Stadium Address

Stadium Club

Stadium Tours

Strollers

Suites

T

Tailgating Policy

Tecate Terrace (Party Suite)

Tequila Herradura Fiesta Deck

Ticket Options/Discounts/Berm Seating

U

Umbrellas

V

Video Streaming

W

Water Fountains

Website