The 3rd Floor Bridge Hospitality Area is an exclusive hospitality area located on the Club Level and accommodates groups of 20. For additional info or to book an event in this area, please contact the Group Sales Department at (505) 924-2255.

Accessible seating is reserved for guests with accessible requirements and their companions. Guests requiring accessible seating may purchase one (1) accessible seat and up to three (3) companion seats adjacent to the accessible seat. Depending upon availability, seats for additional guests will be located as close as possible to the accessible space.

Isotopes Park is committed to working with guests on a case-by-case basis to adequately accommodate individual needs. All ticket sales are based on availability.

Isotopes Park is fully accessible. Guests may enter Isotopes Park at any of the entry gates. Ramps are provided at all entries, and there are elevators that will take patrons to the Club Level if they choose those seats.

No alcoholic beverages may be brought into or removed from Isotopes Park. New Mexico State Law prohibits the sale of alcoholic beverages to persons under the age of 21.

Please note the following policies:

• Patrons will be required to show proper proof of age when purchasing alcoholic beverages at Isotopes Park.
• New Mexico Law prohibits patrons from purchasing and/or possessing more than two alcoholic beverages at a time.
• Alcohol will not be served after the bottom of the 7th inning. This policy varies for 7-inning games or games with extended rain delays.
• The Albuquerque Isotopes and Oak View Group (OVG) Hospitality reserve the right to deny the sale of alcoholic beverages to any guests.
• Do not allow anyone to attempt to drive if intoxicated. Assist guests to the CNM Guest Services Booth to arrange a ride.

Guests may make autograph requests from the Isotopes and visiting teams up to 15 minutes prior to game time. The best access to the players would be along the retaining walls near the dugouts. Guests are asked not to climb or lean on top of the dugouts and will be asked to move 15 minutes prior to game time per Major League Baseball rules.

The CNM Guest Services Booth, located behind Section 102 on the concourse, will be open the same time as the gates and will stay open until approximately 30 minutes following the game to assist with lost items, lost guests, emergencies, accommodations or any other questions or concerns that may arise.

Oak View Group (OVG) Hospitality is the exclusive concessionaire at Isotopes Park. To inquire or make comments regarding food service, contact Oak View Group (OVG) Hospitality directly at (505) 222-4033.

The stadium’s two public elevators are located at the main entrance (McKernan Hall) and inside the gate near the 3^rd base stairwell. The elevators provide access for Suite and Club seat holders, disabled guests, Isotopes front office staff and Press Box personnel. If assistance is needed, fans may also take the 3^rd base elevator to access Sections 201, 203 and 205.

Guests are asked to exit the stadium through the designated exits located on the concourse. There are two main exits located on the 1^st and 3^rd base sides. In the event of an emergency, there are two additional emergency exits adjacent to Section 123 on the 3^rd base side and Section 122 on the 1^st base side. To help ensure everyone’s safety, Isotopes Park has a no re-entry policy. Guests who wish to exit and re-enter the facility for personal emergencies should be directed to the CNM Guest Services Booth. Re-entry accommodations are up to the discretion of the Albuquerque Isotopes and are strictly limited to emergencies only.

The Albuquerque Isotopes are committed to creating a safe, comfortable and enjoyable experience for our guests at Isotopes Park.

Our staff will proactively intervene to support an environment where guests can enjoy the Isotopes Park experience free of unacceptable behavior, including the following:

• Foul/abusive language or obscene gestures.
• Intoxication or other signs of impairment related to alcohol consumption.
• Displays of affection not appropriate in a public, family setting.
• Obscene or indecent clothing.
• Any disruption of the game or event, including throwing of objects or trespassing on the playing field or in restricted areas.
• Sitting in a location other than the guest's ticketed seat.
• Fighting, taunting or making threatening remarks or gestures.

Any guest not adhering to the above code or behaving in an unruly manner will be removed from the ballpark. The Albuquerque Isotopes and Isotopes Park management reserve the right to determine what unruly or unacceptable behavior is.

If anyone is interfering with your enjoyment of our facility, please contact the nearest Isotopes Park Employee for assistance.

LF – 340’
LF Power Alley – 371’
LCF Point – 428’
CF – 400’
RCF Point – 428’
RF Power Alley – 404’
RF – 340’

The first game in Isotopes history was April 3, 2003 at the Memphis Redbirds. The first Isotopes home game was April 11, 2003 vs. the Oklahoma RedHawks.

Rio Grande Credit Union Field at Isotopes Park is a cashless facility. Baseball Bucks/Visa/MasterCard/ AMEX/Discover/Isotopes Gift Cards are accepted for ticket purchases at the Isotopes Park Box Office, Isotopes Pro Shop, Fun Zone Ticket Booth, all permanent concession stands and portable concession stands. Digital forms of payment (i.e. Apple Pay and Google Pay) are also accepted at select locations.

McKernan Hall is located at the Suite and Club entrance located directly behind home plate on the concourse. McKernan Hall is dedicated to the late Pat McKernan, former Albuquerque Dukes General Manager, who was highly respected in Minor League Baseball and New Mexico. McKernan Hall is a tribute to professional baseball in Albuquerque and includes the Albuquerque Professional Baseball Hall of Fame. Only patrons holding Suite and Club Level tickets may enter through McKernan Hall during events.

Orbit’s O-Zone is located behind the center field batter's eye and is designated for Team of the Game and Birthday Parties. Call the Group Sales Department at (505) 924-2255 for more details.

See “Giveaways.”

If an official game is not played, that being 4 1⁄2 innings if the Isotopes are leading or 5 innings if the game is tied or if the visiting team is leading, the ticket may be used as a rain check. In this case, the ticket may be exchanged for a ticket of equal or lesser value, based on seating availability, for any future 2026 regular season, non-premium home game (excludes May 3, July 19, August 22). Exchanges are accepted exclusively at the Isotopes Park Box Office. Tickets for official games which are suspended after becoming official contests do not qualify as rain checks.

SHOULD THE FANS KEEP THEIR ORIGINAL TICKETS?

• Absolutely – this is a requirement
• If they have digital tickets, the Isotopes Park Box Office staff can look up those accounts accordingly. They will need to provide a Ticketmaster account number and/or a seat to assist in looking up accounts.

DO THE TICKETS NEED TO BE EXCHANGED RIGHT AWAY AFTER THE GAME IS POSTPONED?

• No - tickets can be exchanged whenever it’s convenient for the fan.
• Fans can return any time during normal Box Office hours to make their exchanges.
• Fans can also come to the Box Office the night of the game they want to attend and make the exchange at that time keeping in mind that seating is based on availability.
• Remember, all exchanges are based on availability of seating at the time of exchange for the new game.

HOW/WHERE TO MAKE EXCHANGES?

• Exchanges must be made exclusively at the Isotopes Park Box Office.

WHAT SEATS WILL THE FAN GET FOR THE NEW GAME?

• The tickets from the postponed game will be exchanged for new seats of equal or lesser value.
• If it’s possible for the fan to get the same seats for the new game, the Box Office will do their best to accommodate the request.
• Remember that all exchanges are based on availability and no upgrades are allowed on rain checks.

IF THE TICKETS ARE EXCHANGED FOR THE DATE ON WHICH THE MAKE-UP GAME HAS BEEN SCHEDULED AS PART OF A DOUBLEHEADER, ARE THE TICKETS GOOD FOR BOTH GAMES OR ONLY ONE OF THE GAMES?

• Tickets are good for both games on the date printed on the tickets.

WHAT ABOUT FANS WHO ARE ALREADY TICKETED FOR THE RESCHEDULED GAME?

• Tickets with the date of the doubleheader are valid for both games, and the fan will sit in that same seat for both games.

HOW ARE PROMOTIONS AND GIVEAWAYS HANDLED?

• If a promotional giveaway was originally scheduled on a date that has now been made part of a doubleheader, the giveaway will be handed out when the gates open for the first game.

*CAN FANS GET REFUNDS INSTEAD OF RAIN CHECKS?
*

• As stated on the tickets, refunds are not issued.

• All fans should be directed to the Box Office for any additional questions.

• Fans can return any time during normal Box Office hours to make their exchanges.

Isotopes tickets are the property of the Albuquerque Isotopes and may not be sold or distributed. Attempted or actual resale or distribution of tickets at any price is prohibited. Isotopes management reserves the right to confiscate any tickets being sold or distributed.

RGCU Field at Isotopes Park is a non-smoking facility. Vaping is not allowed.

A ticket is not required for a stroller as long as the stroller is going to be on the Berm, in the Suites, in the Tequila Herradura Deck, in the Pepsi Porch, in the Tecate Terrace or if it is an umbrella stroller which can be folded and stored underneath the chairs. Strollers that cannot be folded and stored underneath seats are not allowed in the seating bowl areas.

The Isotopes do not allow tailgating on stadium property. Tailgating in the surrounding parking lots is governed by the UNM Police Department, who can be reached at (505) 277-2241.

It is located on the 4^th Floor and is an indoor/outdoor area for exclusive parties and corporate events and can accommodate groups of 50-75. For additional info, contact the Group Sales Department at (505) 924-2255.

The Tequila Herradura Fiesta Deck is an exclusive hospitality area located on the Club Level and accommodates groups of 40 to 50. Those interested in booking an event on the Fiesta Deck can contact the Isotopes Group Sales Department at (505) 924-2255.

Guests may inquire about Season Tickets and flex/combo plans by visiting the CNM Guest Services Booth or by calling the Ticket & Sales Dept. at (505) 924-2255.

Berm Seating is generally only available on the day of the game. On occasion, Berm Seating will be available in advance of the game, but only if all other seating levels have been sold to capacity. Tickets are required for all guests two years of age and older.

Guests between the ages of 2-12, military and seniors (ages 65+) receive a $2 discount of Reserved Level tickets, excluding May 3, July 19 and August 22.

There are touchless water fountains available on the stadium concourse.